I just wanted to say a massive thank you on behalf of my whole family. Throughout the whole process before Mum passed and after you were all wonderful and we never felt that any query or request was too bizarre or difficult.
Your professionalism and kindness was a great comfort to us all during this difficult time.
On behalf of the family, I would like to thank you and all at Knapman Family for the way that you not only cared for Lillian, but also the whole family. You helped make a difficult time a little easier and that is much appreciated.
Everything you did was done calmly and with dignity and respect. Nothing was ever too much trouble.
Thank you for everything you have done to ensure my father had a dignified and respectful funeral today. The care and professionalism was absolutely outstanding – and I know he would have been more than pleased with the kind words spoken about his Navy days. In what could have been a difficult day was made easy with your support and kind approach.
The family and I are more than grateful for everything you have done. Honestly, you just understood the situation and acted on it in the most sensitive and professional way, which in itself, is a unique skill.
Thank you ever so much for everything you have done over the last few weeks. You were friendly and professional and put us at ease from the moment we met. My dad’s funeral could not have been more perfect. You went above and beyond to make sure everything was exactly what my family and more importantly my dad would have wanted. You’re an amazing person and you will never understand how grateful we are.
Thank you for your time, patience and planning. Your support for our family was very much appreciated.
Thank you for all your help in arranging my brothers funeral. The whole family felt it went extremely well.
Can’t thank you enough for remaining so professional but being there for us all at this extremely hard time.